Terms of Service

  1. Credit
    IkonMarketingGroup.com offers a wide assortment of payment options and credit support, including:

    • Net Terms (Services Only)
    • Online payment option
    • COD Company Check/Cash/Certified Funds
    • Prepay
    • Visa/MasterCard/Discover
    • Wire Transfer
  2. Returned Checks
    Customers with checks returned because of insufficient funds will be assessed a $25 service charge and are required to immediately wire transfer the amount due.
  3. Damages
    IkonMarketingGroup.com’s DOA Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:

    • Note any damages on the receipt.
    • Refuse the shipment (if possible) so that it is returned for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. If damaged item is accepted via UPS/Fed Ex Ground, contactIkonMarketingGroup.com for freight claim; if via truck/LTL, the receiver is responsible to place the claim with the carrier within 10 calendar days of receipt. Damage claims are the responsibility of the consignee. The shipping cartons, packing and content should be retained in the same condition as received.
  4. Discrepancies
    Upon receipt of merchandise, you have three (3) business days to fax or use any other overnight method to reply in writing as to any discrepancies.
  5. Refund Policy – Ikon Martketing Group will not provide refunds for services or products purchased.
  6. Technical Support
    Technical support services are provided by our in-house tech support team Monday through Friday, 9:00am to 4:00pm PST.

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